Pay an invoice

Updated 4 September 2026 · 2 min read

When your studio sends you an invoice, you can pay it by card straight from the parent portal — no account details to type out. It takes a couple of taps.

Where to pay

WhereWhat you’ll see
HomeAn “invoices to pay” card whenever you have something outstanding. Tap it to jump to your Invoices list.
InvoicesYour full list of invoices; open one and tap Pay.

Pay by card

  1. From Home, tap the invoices to pay card, or go straight to Invoices.
  2. Open the invoice and tap Pay.
  3. The payment sheet opens. Enter your card, or — on an iPhone — confirm with the Apple Pay sheet.

That’s it. The invoice is marked as paid automatically, and you’ll see it move to paid in your list. The money goes straight to your studio.

Good to know On the web, the payment sheet is built into the portal — there's no separate website to sign in to and nothing to download. In the LessonLoop iPhone app, you'll tap Continue in browser to finish paying securely, then come straight back to the app afterwards.

Paying in instalments

Some studios offer a payment plan, so you can spread a larger invoice across several smaller payments instead of paying it all at once. When your studio allows plans, you’ll see an Or pay in instalments option on the invoice — choose how many instalments and tap Set up plan to arrange it yourself.

Each instalment then shows in your payment plan with its own Pay button, and you pay each one as it falls due.

If you’d like to pay in instalments but don’t see the option, it’s down to your studio to enable — just message them from the portal and ask.

Or set up a Direct Debit and stop thinking about it

On your Invoices page there’s a Direct Debit card. Set one up and switch autopay on, and future invoices and instalments are collected automatically as they fall due — no card to re-enter, nothing to remember. See pay by Direct Debit.

Why an invoice sometimes says “Collecting”

When a Direct Debit is on its way, the invoice shows Collecting and the Pay button steps aside — because the money is already in motion and nobody wants to pay twice. The wording is plain about the wait: “Bank debits take up to 4 working days to confirm.”

Once the bank confirms, the invoice marks itself paid.

If something doesn’t look right

If an invoice seems wrong, or a payment doesn’t go through, your studio is the best people to help — they can see the invoice and your payment history. Send them a message from the Messages area of the portal and they’ll sort it out.


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