Settings is its own world, organised into six categories with a search box at the top. Owners and admins reach it from the Settings item in the left sidebar; everyone else opens it from Profile in the avatar menu.
The six categories
| Category | What lives there |
|---|---|
| Profile | Your name · email · password · Teaching availability · LoopAssist insights · Morning Brief email · signed-in devices · App lock (iPhone app only) · your time zone · Appearance (light/dark) · LessonLoop for iPhone (on the web) |
| Organisation | Organisation name · address · time zone · Currency · VAT · branding (logo & colours) · academic terms · closure dates · reschedule & cancellation policy · booking & cancellation (self-serve) · make-up credit policy · scheduling defaults · Parent self-edit |
| Billing & subscription | Your own LessonLoop plan, payment method and billing history · invoice settings (numbering, terms, footer) · bank transfer details · Reminders and late fees · Online payments (partial pay, payment plans, processors) |
| Communications | Email identity (your own domain) · messaging settings · message templates · notification preferences (lesson reminders) · Parent notifications (setup mode) · WhatsApp messaging & wallet · term continuation |
| Integrations | Stripe (card payments) · Xero · Google Calendar · AI assistant connector · API keys |
| Advanced | Rate cards · instruments · grade levels · audit log · GDPR export & delete · Bring your school in · Data import (CSV, legacy) · Timetable import (calendar feed) |
A few homes worth memorising
- Card payments → Integrations → “Stripe (card payments)”. See set up card payments.
- Currency, VAT and branding → Organisation, alongside your academic terms, closures and policies.
- Chasing overdue money → Billing & subscription → “Reminders and late fees” — the reminder ladder, the pause switch and the late-fee rule on one screen. See reminders and late fees.
- Pausing family emails while you set up → Communications → “Parent notifications (setup mode)”.
- Moving a school across → Advanced → “Bring your school in”. One spreadsheet of students instead → Advanced → “Data import (CSV, legacy)”. One teaching week from a calendar feed → Advanced → “Timetable import (calendar feed)”.
- Export or delete your data (GDPR) → Advanced.
Three easy mix-ups There is no "Payments" category — card payments sit under Integrations, and how parents pay sits under Billing & subscription. There is no "Music" category — instruments and grade levels live in Advanced. And Notification preferences in Communications is about lesson reminders: chasing overdue invoices lives in Billing.
Two things that aren’t here any more
The Resource library left Settings — it’s a page in its own right at Teaching → Resources.
And a setting you can’t find may simply not have arrived yet: WhatsApp, Xero, Google Calendar and API keys appear as your studio grows into them — see what appears as your studio grows.
Searching, and the one exception
Open Settings and use the search box at the top — “Stripe”, “dark mode”, “VAT” or “delete my data” each land on the exact entry, so you never have to remember the category.
One pane is the exception: Parent self-edit, which lets families update a child’s contact email and phone themselves. It sits at the bottom of the Organisation panel — scroll to it rather than searching for it.
Was this out of date or unclear? Tell us — we keep these guides matched to the live app.