Help Centre/Settings & your account

Settings & your account

Where every setting lives, your organisation, plan, profile and data.

Where every setting lives

A complete map of LessonLoop's six Settings categories, so you can find currency, Stripe, templates or your data in seconds.

Set up without emailing families

Setup mode pauses schedule emails and lesson reminders while you build your calendar — invoices, receipts and direct messages still send.

Your organisation details and branding

Set your school name, address, time zone, currency, VAT and branding — the logo and accent colour parents see on invoices and the portal.

Ask families if they're carrying on next term

The continuation round asks every family the end-of-term question automatically, collects the answers in one place, and chases whoever hasn't replied.

Your plan and subscription

Manage what you pay LessonLoop — your plan, payment card and billing history — and switch between Solo, School and Agency.

WhatsApp reminders (early access)

An optional paid channel with a prepaid wallet — top up, send reminders over WhatsApp, and never overspend, because free push and email stay on as the fallback.

Your profile and security

Manage your name, sign-in email, password, two-factor login, signed-in devices, time zone, theme and which emails you receive.

Save message templates

Write your standard messages once — welcome notes, fee chases, term reminders — and reuse them instead of retyping.

Send from your own email address

Verify your studio's email domain so invoices, reminders and messages send from your own address — with replies always coming back to you.

Set your terms and closure dates

Define academic terms and closure dates so billing runs, lesson continuation and reports all line up with your calendar.

See who changed what

The audit log is a read-only history of changes in your studio — when, who, what action, and which record.

Your data and privacy (GDPR)

Export a GDPR copy of your organisation's data, permanently delete data, and review the read-only audit log of every change.

Instruments and grade levels

Add the instruments you teach on top of the standard catalogue — and see the exam grades LessonLoop already knows about.

Connect Google Calendar

Link your Google Calendar so your outside commitments block lesson clashes, and choose to sync your LessonLoop lessons out too.

Can’t find it? Just ask.

LoopAssist answers “how do I…” questions inside the app, or a real person will help.